Terms of Service
Draft — pending legal review. Governed by the laws of the United Arab Emirates; disputes subject to the courts of Dubai, UAE.
1. Agreement
These Terms govern your access to and use of R4IM ISO360 (the "Platform") provided by R4IM Tech LLC ("R4IM"). By using the Platform you agree to these Terms.
2. Accounts & workspaces
You are responsible for maintaining the confidentiality of credentials and for all activity in your organization workspace. You must promptly notify R4IM of any unauthorized access.
3. Subscription & fees
The Platform is offered on a subscription basis. Fees, billing cycle and included seats/standards are set out in your order. Fees are non-refundable except where required by law.
4. Acceptable use
You will not (a) reverse engineer the Platform, (b) upload unlawful content, (c) attempt to bypass tenant isolation, or (d) use the Platform to build a competing product.
5. Customer data
You retain ownership of data you upload. You grant R4IM a limited license to host, process and display it solely to provide the Platform. Handling of personal data is described in the Privacy Policy.
6. Confidentiality
Each party will protect the other's confidential information using at least reasonable care, and use it only to perform under these Terms.
7. Warranties & disclaimers
The Platform is provided on an "as is" and "as available" basis. R4IM disclaims all implied warranties to the maximum extent permitted by law. The Platform supports ISO management activities but does not itself certify compliance.
8. Limitation of liability
To the maximum extent permitted by law, R4IM's aggregate liability is limited to the fees paid by you in the 12 months preceding the claim. Neither party is liable for indirect or consequential damages.
9. Term & termination
These Terms remain in force while you use the Platform. Either party may terminate for material breach on 30 days' notice if uncured. On termination, your access ends and data is deleted per the Privacy Policy.
10. Governing law
These Terms are governed by the laws of the United Arab Emirates. Disputes shall be resolved by the competent courts of Dubai, UAE.
11. Contact
Questions: legal@r4im.com. R4IM Tech LLC, United Arab Emirates.